TERMS AND CONDITIONS
My Newborn Specialist
Last Updated: April 24, 2026
Welcome to My Newborn Specialist. These Terms and Conditions ("Terms") govern your use of my website and your engagement of my newborn care, sleep training, and consultation services ("Services"). By accessing my website or engaging my Services, you agree to be bound by these Terms. If you do not agree, please do not use my website or Services.
1. SERVICES OVERVIEW
My Newborn Specialist provides professional newborn care and sleep support services, including:
• Overnight Newborn Care (8-12 hours per night)
• In-Home Sleep Training with written sleep plans
• Virtual Sleep Consultations
• Sleep conditioning and routine establishment
• Parent education on infant care
In-home services are available in the Seattle Metropolitan area and surrounding areas. Virtual consultations are available worldwide.
2. NOT MEDICAL ADVICE
IMPORTANT: My Services are supportive and educational in nature. I am a Certified Newborn Care Specialist and Certified Postpartum Doula, not a licensed medical professional. My Services do not replace the advice of your pediatrician, obstetrician, midwife, lactation consultant (IBCLC), or other healthcare providers. Sleep plans and guidance are based on evidence-based practices but outcomes vary for every baby. Always consult with qualified healthcare professionals regarding medical concerns for yourself or your baby.
3. BOOKING AND SCHEDULING
Booking: Services are booked based on availability. I recommend booking as early as possible, especially for overnight care services needed around your due date. Booking is confirmed upon receipt of a signed service agreement and any required deposit.
Scheduling Flexibility: I understand that babies arrive on their own schedules. I strive to accommodate scheduling changes, but availability cannot be guaranteed for last-minute requests.
4. PAYMENT TERMS
Rates: Service rates will be provided during your inquiry and outlined in your service agreement. Rates may vary based on service type, duration, and location.
Deposits: A deposit may be required to secure your booking. Deposit requirements and refund policies will be specified in your service agreement.
Payment: Payment is due as specified in your service agreement. I accept various payment methods as communicated during booking. Late payments may result in service suspension.
5. CANCELLATION AND RESCHEDULING
Cancellation and rescheduling policies are outlined in your individual service agreement. Generally, I request advance notice for cancellations or schedule changes. Last-minute cancellations may be subject to fees. I understand that emergencies happen and will work with families on a case-by-case basis.
6. OVERNIGHT CARE SERVICES
Overnight care services include feeding, changing, sleep conditioning, baby-related cleaning, and education for parents. Services can be customized for your needs. Overnight shifts are typically 8-12 hours.
Safe Environment: You agree to provide a safe working environment. This includes a smoke-free environment during services, secure and accessible parking where possible, and a respectful atmosphere.
Illness: If members of your household are ill with contagious conditions, please notify me immediately. Services may need to be rescheduled to protect the health of your newborn and your family.
Access: You agree to provide appropriate access to your home for scheduled services and ensure that a parent or authorized adult is available as required.
7. SLEEP TRAINING SERVICES
In-Home Sleep Training: Includes hands-on training for nap and bedtime routines, overnight support, and a written sleep plan with daytime adjustments as needed. Follow-up texting is available for purchase.
Virtual Sleep Consultations: Includes an in-depth look at your daily schedule, a written sleep plan with adjustments to your daily schedule, and follow-up texting for 2 weeks to answer questions. Virtual consultations are conducted via secure video conferencing.
8. SLEEP PLAN EXPECTATIONS
Sleep plans are customized based on your baby's age, temperament, and your family's needs. While I provide evidence-based guidance and when my routines are followed babies typically develop healthy sleep habits, I cannot guarantee specific outcomes. Every baby is different, and results may vary. Success depends on consistent implementation by parents and caregivers.
9. CONFIDENTIALITY
I respect your family's privacy. I am trained to maintain confidentiality regarding your family, your home, and any information shared during services. I do not discuss client families with other clients or share identifying information without your consent. Please see my Privacy Policy for complete details.
10. PHOTOGRAPHS AND SOCIAL MEDIA
I will not photograph your family, your baby, or your home without your explicit written permission. Any testimonials, reviews, or images used for marketing purposes require your prior consent.
11. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, MY NEWBORN SPECIALIST SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF MY SERVICES. MY TOTAL LIABILITY FOR ANY CLAIM ARISING FROM SERVICES PROVIDED SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THOSE SPECIFIC SERVICES. THIS LIMITATION DOES NOT APPLY TO LIABILITY ARISING FROM GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.
12. ASSUMPTION OF RISK
You acknowledge that caring for newborns involves inherent uncertainties. While I provide support and guidance based on best practices, outcomes vary for every family and every baby. You retain full decision-making authority regarding the care of your baby and agree that all parenting decisions remain your responsibility.
13. INDEMNIFICATION
You agree to indemnify and hold harmless My Newborn Specialist from any claims, damages, or expenses arising from your use of my Services, your violation of these Terms, or any third-party claims related to actions taken in your home.
14. INTELLECTUAL PROPERTY
All content on my website, including text, graphics, logos, images, blog posts, and educational materials, is my property and is protected by copyright laws. Written sleep plans provided as part of my Services are for your personal use only and may not be reproduced, distributed, or shared without my prior written permission.
15. WEBSITE USE
My website is provided for informational purposes. While I strive to keep information current and accurate, I do not warrant that all content is complete, accurate, or up-to-date. Blog posts and resources are educational and do not constitute professional advice.
16. DISPUTE RESOLUTION
Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to conflict of law provisions.
Dispute Resolution: Any disputes arising from these Terms or my Services shall first be addressed through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in the State of Washington in accordance with the rules of the American Arbitration Association.
17. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
18. CHANGES TO TERMS
I reserve the right to modify these Terms at any time. Changes will be posted on my website with an updated effective date. Your continued use of my website or Services after changes constitutes acceptance of the revised Terms.
19. CONTACT ME
If you have questions about these Terms, please contact me:
My Newborn Specialist
Email: brandy@mynewbornspecialist.com
BY USING MY WEBSITE OR ENGAGING MY SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.